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Protection

Last Updated: Saturday, 09 December 2017 00:54

"In order to further protect GOTS’ credibility, we investigate and impose sanctions wherever there is evidence of misleading use of the GOTS label or reference to GOTS certification."

... from our vision, our mission

Complaint Procedure

Last Updated: Saturday, 09 December 2017 00:48

The Management, under direction from the Advisory Council of the Global Standard gGmbH has developed a complaint procedure to ensure a formalised handling and resolution of complaints received with regard to the implementation of the GOTS quality assurance and labelling system.

Read more: Complaint Procedure

Bans

Last Updated: Monday, 21 May 2018 07:45

Overview on companies which are banned from becoming GOTS certified and from the input approval system.

Date of Last update : 21 May 2018

 

Name and address of company

Reason for ban

Decision date(s)

Ban valid until

RS Enterprises 19/7D, Khatena Road, Lohamandi, Agra 282002, Uttar Pradesh, India

Certification was obtained by misrepresentation, concealing important information about legality and the lack of official permissions to operate as well as earlier attempt at being certified.  There is strong suspicion that the operation was a front or shell for the already banned company Dynamic Overseas which is apparently operated by the owner’s spouse.  GOTS therefore institutes a certification ban on RS Enterprises for a period of 2 years.  This ban will also valid for any operation owned and/or operated by Atul Jain and / or Anju Jain.

21 May 2018 20 May 2020

Kriti Organics  213, F-1, Moti Nagar, Queens Road, Vaishali Nagar, Jaipur 302021, Rajasthan,  India

Company provided false information about products to clients, CBs and proceeded to ship incorrect goods (not GOTS certified) to their customers.  CB confirms receiving fraudulent information from company.  Further, company still shows GOTS logo / certification on their website despite the fact that certification expired in June 2017.

22 Dec 2017

21 Dec 2019

Dynamic Overseas, 19/7B-A, Jaggannathpuram, Khatena Road, Lohamandi, Agra 282002, Uttar, Pradesh, India

Company’s GOTS certification was suspended due to open non-conformities of a serious nature and little or no reaction to the requests made by the CB to adhere to GOTS requirements as well as continuing to proclaim GOTS certification on their website.

26 June 2017

25 June 2019

Hardy Associates Limited, Chandra, Kaliakoir, Gazipur 1750, Bangladesh

Despite of OneCert’s denial to issue a Transaction Certificate, Hardy supplied goods to a buyer in Germany carrying GOTS labelling where it was not permitted and presumably with malafide intentions in 2016.

16 March 2017

15 March 2019

Organic Mart India, #4/37E,New Extension Street, Kaikatti Pudur Post),Avinashi- 641 654,, Tirupur District, INDIA

Ban extended for a period of 1 additional year : Continued use of similar trademark and GOTS pursuing legal options.

Reason for extension of the ban:
Continued unauthorised use of GOTS license number and misleading potential buyers about the certification status during the past two years.
(Initial ban decided on 10.07.2013 and extended for 2 years, re-extended for one additional year on 6 July 2017)

10 July 2013

25 June 2015

06 July 2017

09 July 2018